Welcome to the Arc Wireless support site. Here you will find resources to help with installation, troubleshooting and configuration for our equipment.

Video Tutorial Series

Please visit our YouTube Channel for helpful video tutorials on our product lines:

  • IES™ product installation videos
  • other informative product information

Our support team is dedicated to providing timely feedback to your questions or comments. Questions are answered within a few hours during business hours and within 24 hours on the weekends or during holidays. Please feel free to contact us directly at

Warranty Policy

Our standard product warranty policy can be found here.