ARC Wireless, LLC (“ARC”) believes that understanding what our customers want regarding products and information is an important part of building an interesting and useful on-line environment. ARC wants to contribute to providing a safe and secure on-line presence for you, if you choose to become an interactive user of our website (“Site”). ARC has designed its Site with this belief in mind, and has created this page so that you can have easy access to ARC’s stated privacy practices. At any time, however, ARC may change its privacy practice and privacy statement. In the event ARC does so, ARC will post any changes here promptly.
What information does ARC collect on-line?
When you visit ARC’s Site, ARC may ask you to provide information by filling out and submitting an on-line form. This requested information may include your name, phone number(s), e-mail address, mailing address, and, in the case of a purchase, your credit card number. For privacy purposes all information relating to our customers is stored in a highly secure server that is not accessible via the Internet and will not be shared with any third parties. You can always choose whether or not to disclose any or all of the information requested; however, certain information may be required in order to be able to respond to your request or to complete the processing of your purchase order. If you do not want to disclose any requested information over the Site you may contact ARC’s customer service center at 1-800-508-6532 to complete your order or request information.
Additionally, ARC automatically gathers certain usage information regarding the number and timing of visitors to the Site and the number and type of customers that access and obtain ARC’s products. ARC only uses and analyzes such information in the aggregate, not at the individual level. Therefore, any personal information, such as your name and e-mail address, are not included in this analysis.
The only information ARC may collect is information that you voluntarily provide to ARC, which may include your acceptance of “cookies”.
“Cookies” – if ARC sends you cookies, what are they and how does ARC use them?
A cookie is a small file stored on your computer by a website to give you a unique identification by a website. Cookies help make it easier for you to use the Site, and they help ARC provide you with the information you need – when and where you need it.
A cookie generated by a website contains no information about you. It contains only a numeric identification number that, for example, allows you to retrieve your order form or other associated information so that you can check on the level of service to which you have subscribed and/or products which you have ordered. ARC encourages you to update your information periodically so that ARC may provide you with the best possible on-line service.
In keeping with ARC’s standard policy on customer information, ARC analyzes data gathered via cookies only in the aggregate, not at the individual customer level.
How does ARC use the information it collects?
ARC may use the information it collects to improve its Site, enhance ARC’s existing product offerings, and to introduce new product offerings.
How does ARC use e-mail?
If you order a product through our Site, ARC will send one e-mail message to confirm each order. ARC encourages you to e-mail ARC with your questions or comments. ARC reads every e-mail it receives. If you request to have your e-mail address added to our mailing list, ARC will periodically send new information to you. If you want your e-mail address removed from the list at any time, just instruct us to do so by e-mail.
What information may ARC share with others?
ARC will not share, sell or trade e-mail addresses, which are personal to you, with others. Except to verify credit card information to complete your product transaction, ARC will not use or release to others any credit card or financial information for any purpose. For privacy purposes, all information relating to our customers is stored on a highly secure server that is not accessible via the Internet and will not be shared with any third parties.
What information will ARC not share with others (with special attention to children)?
ARC takes special care to protect the safety and privacy of young people accessing and using our products or Site. ARC does not specifically collect information about children and believes that children should get their parents’ consent before giving out any personal information. ARC encourages you to participate in and supervise your child’s Internet experience.
How do you contact ARC with questions or comments?
ARC is always happy to answer your questions and listen to your comments, and ARC offers several options for you to contact us.
Toll Free: 800-508-6532
|By Mail||ARC Wireless, LLC
6330 N. Washington St. Unit 13
Denver, CO 80216